You may have heard of it, but what is it?
Quite simply, it’s a method that works on facilitating and engaging motivation within an individual in order to change behaviour.
It’s used a lot in medical and counselling settings as the professional has some time to build a relationship with their client or patient. I can see applications elsewhere. It is a technique which is non-confrontational, and non-judgmental.
How could it be used in business?
My thoughts are that if you regularly work with clients or customers you can implement some of the principles. The aim of your dealings and encounters is to bring about ‘change talk’ and make positive changes to improve their life, it is about encouraging people to make their own changes (who really changes things for the better when told or forced to!). Many people are afraid of change and may well weigh up the pros and cons of doing so (if you are lucky).
Today I am going to give you a taster of some of the questions you could ask to get the people you work with and deal with start to think about their behaviour:
How might you like things to be different?
How does —– interfere with things you would like to do?
What would life be like in ‘x’ years/months if you don’t change the way you do things?
Quite often this type of questioning does not elicit immediate change but does plant the seed for thought and start to get that person thinking about their behaviour.
Interested to find out more?
Want to build a relationship with clients where you can elicit positive change?
Want to take away ideas and techniques of how to apply this in your business/life?
This seminar takes place at Pure Zest just outside York A19 near the A64. Reserve your place using the link below.